40+ years of work experience with one employer...???
My dear social friends, brothers and sisters ... Vanakkam, Namaste. This is a different blog.... Just sharing my thoughts... On-boarded for a long trip, and the take-off was getting delayed. I settled down, ready to take a nap, hence I was not in a situation to know, what’s going on there, but crew members were busy… After few minutes, flight took off and reached the required altitude for the long flying hours. After the required nap, I was fresh enough to catch up on all pending office work and completed the required stuff. Hmm….. What to do next?.. As a customer service professional, I watch out every customer service interactions, experience customer service wherever and whenever possible. I noticed a uniqueness within the cabin and with the crew members… What was that?... I noticed the way they served, patience on serving, behaviors on interactions, and